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Terms That Keep Your Account Running Smoothly

Every account on 77kora runs under a clear set of terms — covering how you open an account, how deposits and withdrawals move through bKash, Nagad, and Rocket, and what we expect from both sides.

Account EligibilityWallet & Payment RulesFair Use PolicyAccess by Eligible Region
77kora Terms That Keep Your Account Running Smoothly
HOW WE HANDLE YOUR ACCOUNT

Security, Retention and Your Rights

Your account data and transaction history are held securely and accessed only for the purposes described in these terms — processing payments, verifying identity, and handling support requests. We do not sell your information to third parties. If you believe your account has been accessed without your permission, contact support immediately through live chat or email so we can place a security hold while we investigate.

Account Verification

We verify identity before processing a withdrawal. This protects your wallet from unauthorised claims and keeps bKash, Nagad, and Rocket transactions tied to the correct account holder.

Data Retention

Transaction records and account data are retained for the period required under applicable rules. You may request a summary of your account activity by contacting support in writing.

Term Amendments

When terms change, the updated version goes live on this page with a revision date. Continuing to use your account after a change is published counts as acceptance of the revised terms.

Right to Close

You may request account closure at any time by contacting support. Any confirmed wallet balance will be settled through your verified payment channel — bKash, Nagad, or Rocket — before the account is closed.

CONTACT FOR TERMS

Reach Us About These Terms

If any part of these terms is unclear, or you need to raise a concern about your account status or a transaction dispute, our support team is reachable through the channels below. Have your registered account details ready when you get in touch — it speeds up verification and gets your query resolved faster.

Live Chat Start a chat directly from your account dashboard. Our team responds to terms and account queries through live chat during support hours.
Email Support Send a detailed message to our support address for written record of any terms-related dispute or account question you need documented.
Help Centre Our help centre lists answers to common terms questions — account rules, wallet verification steps, and eligibility conditions for Bangladesh users.

Questions About 77kora Terms

These are the questions we hear most often about how our terms work, what they cover, and what your rights are as an account holder.

These terms apply to anyone who opens an account on 77kora and uses the platform to deposit, wager, or withdraw. Access is limited to eligible regions where local law permits it.

Yes. Deposits and withdrawals run through the same verified local payment channel. Your withdrawal is processed back to the bKash, Nagad, or Rocket account you used to deposit.

Duplicate accounts are not allowed. If we detect more than one account linked to the same person, both are subject to review and any pending wallet balance may be held until the matter is resolved.

Contact support in writing — via email or live chat — and ask for an account activity summary. We will respond within the timeframe set out in our data retention policy.

Contact support immediately through live chat or email. We can place a security hold on your account while we investigate, stopping any further withdrawals or changes until it is resolved.

The revision date at the top of this page updates whenever terms change. Check back here if you receive a notification or want to confirm the current version before taking action on your account.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.